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FAQ

🛍️ Return Policy – Eddyva Boutique

At Eddyva Boutique, your satisfaction is our priority 💖. If your purchase isn’t quite right, you can easily return it.

✅ Conditions

Returns are accepted within 14 days of receiving your order.
Items must be unworn, unwashed, and with original tags attached.
Sale, clearance, or personalized items are final sale.

🔄 Exchanges

For faster service ✨, please return your item and simply place a new order for the correct size or color.

This ensures quicker delivery and product availability.
Once your return is processed, you’ll receive a full refund (excluding return shipping costs).

💰 Refunds

Refunds are issued to your original payment method within 5–10 business days after we receive and inspect your return.

🚚 Return Shipping

Return shipping costs are the responsibility of the customer (unless we sent the wrong item or the product is defective).

📦 Easy Return Process

Contact us at eddyvaboutique@protonmail.com with your order number.
Follow the instructions provided.
Repack and ship your item back to us.

✨ We want your shopping experience at Eddyva Boutique to be enjoyable from start to finish. Thank you for choosing us 💕

Shipping times vary based on your location. Domestic deliveries typically take 6-12 business days.

Delivery is free

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